PriceCheck is not just a
platform for listing your products and increasing your overall sales, but also
an incredible marketing tool for exposing your business to over 2 Million
unique visitors per month.
Wanting to go above and beyond, and fully optimise your selling
potential?
Then this guide is the one for you. We’ve put together a few easy to
follow steps, ideal for helping you submit the highest quality information,
resulting in a quick onboarding process for your store.
Checklist before submitting your feed:
· Shop logo: Ensure that your shop logo is clear
· Shop name: Do not put your
shop name at the beginning of your product titles unless you are the
manufacturer
· Pricing: Should correspond
with that on your website, be in ZAR, and include VAT
· Images: All products are
to have an image. Ensure that there are no watermarks on your images and that
they are of good quality
· SKUs: If using your own
SKU’s, please ensure that they are all unique. No re-using of SKU’s as this may
cause issues when matching products on our website.
· Stock levels: Ensure that
the stock levels in your feed are accurate
· Category: Categorise your
products as best you can
· Shopping Feeder: If you
need assistance with generating an XML feed, this can be easily obtained with
the help of ShoppingFeeder
7 Tips to Optimise Your Feed:
1. Categorise your products correctly
- Categorising products correctly
will increase the discoverability of your products on PriceCheck
2. If selling electronics - include model names/numbers
- Including model names/numbers
will ensure that the product is matched correctly, and will also allow
customers to do further research on the product should they wish to do so.
3. If selling products with variants - include each variant (size/colour)
as a separate entry in your feed
- Doing this will ensure that all
your products are featured on PriceCheck.
4. If selling products with variants - include each variant (size/colour)
in title
- Including this information in
the title makes browsing through hundreds of products easier for the
customer. Having to click onto each product for the information may be a
deterrent for customers.
- For more information about how
to create the perfect product title, please have a look at our Product
Title Guideline here.
5. List package contents/what is not included in the description
- This will ensure that there is no confusion as to
what the customer will be receiving when placing an order.
6. Ensure that high quality images are used
- Having high quality images on your website could
be the difference between a successful website that makes a good first
impression and one that makes visitors want to click off it.
- High quality images will attract more visitors to
your products and website, ultimately resulting in more sales.
- When selecting product images:
- Use images with a white background so that
product is the main focus
- Capture the product from different angles
- Ensure that the image is bright and the colours
are accurately represented
7. Ensure product descriptions are well written
- A well written product description can convince the customer that
they not only need the product, but want it.
- Nicely worded product descriptions help to improve your search
engine rankings, which means more people will be able to find your
products and buy them
- When creating a good product description:
- Keep it short and sweet but descriptive
- Focus on the product specifications
- Keep it error-free
4 Tips to Optimise Your PriceCheck
Offerings:
1. List your offers above that of your
competitors by increasing your CPC
- We give greater exposure to
Merchants who have elected to pay a higher CPC rate.
- You are able to request
a higher CPC rate at any time, by sending an email to accounts@pricecheck.co.za.
- The minimum incremental amount is R0.10
2. Make use of Featured Offers
- generate
significantly more traffic to your website through direct click-out to
your website
- leverage customer intent
- improve visibility
against your competition
- create strong brand awareness
- Featured offers are seen at the top of the category and relevant search
results and can be booked directly from your Merchant Dashboard
3. Make use of Auto Top-Up to ensure that your
offers are active during the most crucial times of the month
- alleviate the
administration of constantly having to manually top-up
- save bank costs you would normally incur doing multiple
smaller top-ups
- enjoy uninterrupted exposure by always being “online” –
helping your shop to receive trusted shop status
- allows you to stay in control of your monthly
budget allocated to PriceCheck
- ensures that you maintain a live status
during the most important time of the month - after pay day
- Click here for more details on how to set up
Auto Top-up.
4. Earn customer’s trust by becoming a Trusted
Shop
- We've noticed there is still some
fear and trepidation when shopping online in South Africa. To combat this,
we've implemented a Trusted Shop program
- affords our
users more faith in the reputable shops that we do list
- We'll display a Trusted Shop logo next to your offers
and this will give shoppers an indication that they can trust you
- When displaying our offer list for a particular product,
your Trusted Shop status will be taken into account when ordering the
offers
- Click here for more information on how to
become a Trusted Shop.
- To request Trusted Shop status, please send an
email to accounts@pricecheck.co.za
4 Tips to Optimise Your Shop on the PriceCheck Website:
1.
Encourage all customers to leave a review
- Customer reviews are very
important.
- For nearly 9 in 10 consumers, an online review is as important
as a personal recommendation.
- Always offer the best service to your customers
to ensure that the reviews left for your store are positive.
2. Respond to all reviews/queries within 24 hours
- Customers appreciate a prompt
response and it has been estimated as one of the most effective methods to
retain loyal customers.
- Every client wants to feel valued and appreciated,
and a positive response, valued service and a prompt response is the ideal
way to make them stick to the brand.
3.
Treat negative reviews as priority
- A quick and efficient response
is the key to soften a frustrated or annoyed customer and prevent them
from writing negative reviews about your company, which can be very
harmful for your business.
- How to deal with a negative
review:
- Respond
promptly
- Be
honest and admit your mistakes
- Correct
inaccuracies
- Highlight
your strengths
- Write
like a person, not a corporation
- Take
it offline if need be
- Ask
loyal customers to share their experiences
- Be
consistent
4. Ensure the contact information on your shop details page is
up-to-date
- To be able to assist potential
customers, and to avoided frustrated customers, ensure that your contact
details are always up-to-date. A customer trying to get hold of you to
resolve a fairly simple issue, may end up leaving a negative review out of
frustration.